The assumptions are the mental processes of our systems of beliefs. In the business world, these assumptions can derail the best strategic plans. For example, these assumptions interfere with the continued inability to effectively provide the best business plans. Moreover, the assumptions interfere with our decision-making and problem-solving.
One of the stories that tell how a business coach is the story of Bill and Hilary. Storyquickly demonstrates the power of assumptions and how these assumptions can quickly and almost seamlessly carry us down the decision-making and problem solving manner.
The story begins with a closed room with a window that is wide open. Bill and Hilary are dead on the floor. A chair and table are close to them with broken glass and water on the floor. The question is how did Bill and Hilary die?
The answers are many Hilary poisoned the bill for those who climb through thewindow. My question is always: "It is done in test?" Therefore, the answers continue until someone has described the bill as human beings physically or Hilary. Again, I ask "is this show?" No "is a unified response. So I continued:" If we remove this assumption in our system of beliefs, as did Bill and Hilary die? "Usually, I get a fast response is that "Bill and Hilary are goldfish and the wind blew the pot on the table whererupture. "
The purpose of this paper is to illustrate the power of our assumptions and how they act as filters for our assumptions and decisions to solve problems. Those conditions are the same in every company.
For example, my husband and I went to dinner the other night. This was one of our favorite restaurants. However, the assumptions about cost them another user. Let me explain.
My husband in recent years has been diagnosed as greedyintolerant. In short, he can not digest grain products from bread to beer. Not being a fan of sauces avoids time each sauce, so do not know how it thickens. She ordered a fillet and receives a large piece of meat with a sort of yellow sauce on it. We learned later that it was a butter / lemon sauce.
Nowhere in the menu has been identified this sauce. There was no mention of a tender with a little butter or lemon sauce. The management assumes thateveryone would have a butter / lemon sauce on a network. Interestingly, in the last 6 months to attend this institution and eat different kinds of steak, we never had this sauce on each.
Needless to say that my husband was very angry because he was hungry. We paid the bill, the management did not pay us for the steak. My husband went to get the car and spoke with the manager who apologized.
Apologies have been received, but can not compensatehypothesis. We want more frequent this restaurant because we can no longer trust in their menus. With so many people with allergens and intolerances, as my husband, restaurants should be more careful about how you decorate food. And let's be honest, I ate networks in over 100 locations and out of the question "Do you like mushrooms on the steak, the filet is natural, no sauces.
Hypothesis kill business, pure and simple. Are very closelemon and butter sauce, which the restaurant it for granted that everyone wants and, in addition, management has not said bosses for the sauce because of this assumption. These assumptions keep many well-written strategic business plans to be effectively enforced. Remember, the steak was not eaten.
Unfortunately, as the story of Bill and Hilary, many companies do not even recognize the assumptions that guide their decision making and problemsolving. Until you identify your assumptions, you will continue to have problems and, finally, create unhappy customers, who are very willing to share their stories with others.